Admissions Officer

Introduction

Does the idea of working in an international environment within a university excite you? Are you the person that is committed to precision, has an eye for detail and is ready to learn new information about the world of higher education? Then you are the Admissions Officer that the International Office is looking for. This position is part of the International Office of the Education and Student Affairs service (ESA), the central services for teaching staff, and current and prospective students at Eindhoven University of Technology.

Job Description

The International community of the TU/e is growing via the number of incoming students that apply to our university, and we are therefore looking for a colleague to expand our team. As an Admissions Officer, you are responsible for the screening of the applications of the international students, either at a bachelor’s or at a master’s level.

You are going to be the connecting part between the first check of the application of a student and the admission decision of a student (at a bachelor's level) or the admissions committee of the relative department (at a master’s level).

Besides the application process, you are going to be performing other tasks related to international students, such as helping our housing officer with their responsibilities as well as processing the payments and/or repayments of the international students during the admissions period.

Key responsibillities:

Admissions

• Process and review the second phase of the application of an international student at a bachelor's or master’s level.
• Support colleagues involved in the initial stage of the admissions process by providing guidance, sharing knowledge, and managing complex inquiries from applicants.
• Administer and monitor tuition fee payments and refunds, ensuring transactions are processed on time, and communicated clearly to applicants and relevant departments.

Housing

• Provide administrative and logistical support to the Housing Officer during the housing allocation and lottery periods, ensuring smooth coordination and accurate record-keeping.
• Participate in university events such as Bachelor’s and Master’s Open Days to inform and guide prospective international students about housing options and procedures.
• Collaborate with internal colleagues and external housing partners to ensure efficient communication and accurate handling of student housing matters.

Job Requirements

We are looking for a colleague who:

• has a proven intellectual and professional ability at higher professional education level (HBO);
• has proven experience in the field of Internationalization in higher education or business setting;
• has proven knowledge and experience of automated administrative processes. Experience with OSIRIS is an advantage.
• has excellent communication skills in both Dutch and English (minimum B2 level, willingness to grow to C1);
• can work independently and as part of a team in an international setting;
• can handle peak periods and tight deadlines effectively.

Conditions of Employment

An exciting position within an international yet personal university. You are right in the middle of the students, on a green campus within walking distance of the central station. Besides beautiful architecture, you will find varied workplaces and excellent sports facilities. We also offer you:

• A monthly salary of minimum €3,057 to maximum €3,985 for full-time employment, depending on your knowledge and experience (scale 7 collective labour agreement for Dutch Universities). An initial one-year contract with the intention of extension or permanent appointment based on performance and organizational developments/ Appointment via EUFLEX (TU/e secondment agency may be considered depending on your background.
• A pleasant, stimulating, and challenging working environment in which English is the working language.
• In addition to vacation pay, a structural end-of-year bonus of 8.3%.
• A favorable arrangement for more holidays or a sabbatical.
• A selection model for additional fringe benefits.
• Working hours in consultation for an optimal work-life balance.
• Scope for your talent with advancement prospects and excellent development opportunities such as mentoring, workshops and coaching.
• Partially paid parental leave and reimbursement for commuting expenses, working from home and the internet.
• A generous employer contribution to the favorable ABP pension plan.

Here you can discover even more information about our conditions of employment. Build on your career at TU/e!

Information and application

About us

The Admissions Officer will be part of the Admissions Team within the International Office, which is part of the Center for Student Administration (CSA) at the TU/e. CSA is responsible for all administrative processes related to education. The International Office supports both International Experience and Admissions processes and plays a key role in the university’s internationalization strategy.

The Education and Student Affairs (ESA) service is the central service point for students and teaching staff at TU/e. ESA provides a wide range of services including educational logistics, policy, quality assurance, and student support.

Information

Do you recognize yourself in this profile and would you like to have more information about the position, please contact the hiring manager: Niek Smits (n.t.w.smits@tue.nl).

For questions about the application process or the conditions of employment, please contact  HR Services (hrservices.supportunits@tue.nl).

Are you inspired and would like to know more about working at TU/e? Please visit our career page.

Application

If you are interested, please use the ‘apply’ button to send us your CV and letter of application with your motivation and a description of your qualifications.

Screening of candidates begins as soon as applications are received and continues until the position is filled. Where applicable, internal candidates will be given priority over external candidates where they are equally suitable.

Please note 

• You can apply online. We will not process applications sent by email and/or post. 
• A pre-employment screening (e.g. knowledge security check) can be part of the selection procedure. For more information on the knowledge security check, please consult Chapter 8 of the National Knowledge Security Guidelines.
• Important for non-EU applicants: Please be aware that for this position, specific residence permit requirements apply. If you are a non-EU national, you may not be eligible to legally work in this role under current Dutch immigration regulations. We strongly advise you to contact our Staff Immigration Team (staffimmigration@tue.nl) before applying to check your eligibility and to receive further guidance.
• Please do not contact us for unsolicited services.