Process Design Consultant

Job Description

Eindhoven University of Technology aims to be an internationally defining academic institution that pushes the frontiers of science & technology. Research at the TU/e ranges from basic science, to high tech engineering to human-centered research. 

The university functions both as academic community of likeminded people and as a provider of support and infrastructure for such excellent research to take place. The breath of types of research demands a large variety in required support. There is a strong drive in the organization to create better organized processes for research projects and research support to scale up. The Research Data Infrastructure program is one of the initiatives to address this scale-up. 

Within this context, the Process Design Consultant is responsible for capturing and translating stakeholder requirements into clear, structured, and implementable process designs. You will closely collaborate with the Product Owner to drive process improvement ideas from design to implementation, playing a crucial role in developing and refining the integrated research support processes within the Research Cockpit initiative at TU/e. 

** Whilst we welcome interest from all over the world, we are specifically looking for a local candidate for this position. Located close enough to the campus to travel to the location 3 times a week. ** 

Work context 
You will be joining the Research Workflows team within the Research Data Infrastructure program. This team is responsible for coordinating and implementing workflows which integrate research project management, research data management and key  IT support processes for supporting research data workflows. These workflows come together in an overarching concept called the Research Cockpit.  

Job Requirements

• Interaction with stakeholders across the organization to capture and translate requirements into process designs. 
• Facilitate cross-departmental collaboration and manage complexity. 
• Utilizes Business Process Management (BPM) methodologies. 
• Work with Atlassian tooling (Jira, JSM, Confluence). 
• Positioned to closely collaborate with the product owner, developers and service designers to implement processes with a strong focus on User Experience. 
• Opportunities to apply new technologies, process automation & analysis techniques (e.g. process mining, AI, agentic workflows) 

Conditions of employment

An exciting position within an international yet personal university. You are right in the middle of the students, on a green campus within walking distance of the central station. Besides beautiful architecture, you will find varied workplaces and excellent sports facilities. We also offer you:

• The position comes with the chance to learn and grow in your role and cooperate with other talented people who challenge you every day;
• A monthly gross salary of minimum €3.378.- to maximum €6.209,- for full-time 
  employment, depending on your knowledge, proven experience and level of education 
  (salary scale 10/11 collective labor agreement for Dutch Universities).
• In addition to vacation pay, a structural end-of-year bonus of 8.3%. A favorable arrangement for more holidays or a sabbatical.
• A selection model for additional fringe benefits.
• Working hours in consultation for an optimal work-life balance. Scope for your talent with advancement prospects and excellent development opportunities such as mentoring, workshops and coaching.
• Partially paid parental leave and reimbursement for commuting expenses, working from home and the internet.
• A generous employer contribution to the favorable ABP pension plan

More information & application

About TU/e  
TU/e is an internationally renowned university that trains engineers of the future and pushes the boundaries of science and technology for a better world. The lively and inspiring campus is home to an international community of more than 4,000 employees, 13,000 students and nearly 3,000 guests. TU/e is a people-oriented employer that offers opportunities to its talent for personal development and to face the challenges of tomorrow together.  

More information  
Do you recognize yourself in this profile and would you like to have more information about the position, please contact Erwin Hoogerwoord (Service Manager) via e.hoogerwoord@tue.nl

For other questions please contact our Senior Recruiter Rob van der Linden via r.m.e.v.d.linden@tue.nl

Application 
If you are interested, please use the ‘apply’ button to send us your CV and letter of application with your motivation and a description of your qualifications. 

Screening of candidates begins as soon as applications are received and continues until the position is filled. Where applicable, internal candidates will be given priority over external candidates where they are equally suitable.

We look forward to receiving your application!